The Federal Trade Commission is investigating whether ChatGPT is violating consumer protection laws, a person familiar with the matter confirmed Thursday.
The 20-page investigation document, first obtained by The Washington Post, asks OpenAI to hand over documents for a probe looking at whether the company behind the popular ChatGPT chatbot has engaged in unfair or deceptive practices relating to consumer harm or privacy or data security practices. This includes documents and communications involving complaints involving people’s privacy and safety, in addition to instances of ChatGPT making inaccurate or disparaging comments about individuals.
In her May op-ed published in The New York Times, FTC Chair Lina Khan said “Enforcers and regulators must be vigilant” and regulate AI.
FTC spokesperson Juliana Gruenwald said the agency could not comment on any ongoing investigations.